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Selected work

Here's what I've shipped.

ShopFloor AI — AI-powered manufacturing execution system
AI ProductLive Build · Manufacturing

ShopFloor AI — AI-powered production tracking for manufacturers

Identified the gap in manufacturing visibility tools — shop floor operators lack real-time production tracking, inventory awareness, and a natural-language way to query floor status. Designed and shipped an AI-powered MES with voice, Kanban, and live inventory tracking.

  • Built a Kanban production board with drag-and-drop work orders across Queued, In-Progress, QC, and Done stages — giving plant operators a single real-time view of the shop floor.
  • Designed a bilingual AI assistant (Hindi + English) for natural-language floor queries — 'Aaj kitne orders pending hain?' — making the tool accessible to operators regardless of language preference.
  • Shipped real-time inventory tracking with auto-deduction on order completion and live reorder alerts, reducing the risk of production stoppages from stockouts.
  • Included a live demo mode (no sign-up required) with real manufacturing data, lowering the barrier to evaluation for potential users.

Live · AI-Powered MES · Voice in Hindi & English · Zero sign-up demo

ChurnGuard AI — AI-powered churn prediction and proactive retention
AI ProductCase Study · PRD

ChurnGuard AI — AI-powered churn prediction and proactive retention

Identified why SaaS companies lose revenue to churn they could see coming — lagging indicators, reactive support, and no automated save workflows. Designed an AI system that scores customer health in real time and triggers proactive retention plays before cancellation intent becomes a cancellation event.

  • Defined a customer health scoring model combining behavioral analytics (product usage, login frequency, feature adoption) with CRM signals to surface at-risk accounts before they churn.
  • Designed agentic retention workflows using n8n — triggered automatically when a customer's health score drops below threshold, routing to the right save play (outreach, discount, success call) without manual intervention.
  • Specified proactive retention metrics: save rate, churn rate reduction, time-to-intervention, and health score accuracy — tied directly to ARR impact.
  • Scoped the product from signal detection through workflow orchestration to outcome tracking, covering the full retention loop in one system.

AI-driven · Churn Prediction · Proactive Retention · Agentic Workflows · n8n

Person writing product documents
AI ProductPRD · V1.0

PM DocForge — AI-powered PM document generator

Designed and shipped an AI web app that transforms a brief product description into a full suite of PM documents — PRD, Design Doc, Technical Spec, GTM Brief, User Stories, and Release Notes — in under 60 seconds, no signup required.

  • Identified the core problem: writing a single PRD takes 2–6 hours; existing tools require manual editing or enterprise subscriptions.
  • Defined a frictionless two-step flow (Describe → Choose Docs) powered by Claude AI with instant DOCX/PDF exports.
  • Set 90-day success metrics: >65% activation rate, 500+ docs/week, <90s time-to-download, NPS > 45.
  • Scoped V1 in/out boundaries — no accounts, no collaboration, no integrations — to ship fast and validate core value.

Target: 500+ docs generated per week with NPS > 45 by end of Phase 3

Health insurance card with stethoscope representing PolicyPilot
AI ProductPRD · Strategy

PolicyPilot — AI-first health insurance marketplace

Diagnosed why AI insurance assistants like PolicyBazaar's PB Buddy stall before purchase, then specified a smoother product where every recommendation is actionable and the journey from first question to active policy completes in one flow.

  • Identified three root causes of drop-off: dead-end plan recommendations (plain text, no buttons), fragmented intake, and no chat-to-checkout handoff.
  • Designed a 5-stage continuous flow — Discover → Advise → Decide → Buy → Serve — where context carries forward and nothing is re-entered.
  • Specified an actionable-recommendation contract: every plan rendered as a card with View / Buy buttons, making dead-end recommendations structurally impossible.
  • Defined success metrics: >40% recommendation-to-action rate, >60% flow completion, 2–3× chat-to-purchase conversion in under 10 minutes.

Target: 2–3× baseline chat-to-purchase conversion · >55% assistant containment

askDr.ai — RAG-powered health assistant interface
AI ProductCase Study · Live Build

askDr.ai — RAG-powered health information assistant

Identified why generic AI chatbots fail at health queries — hallucinations, no citations, no safety guardrails — then designed and shipped a grounded health assistant using Retrieval-Augmented Generation, verified medical sources, and a safety-first architecture. Built solo in 4 days at $0 on free tiers.

  • Chose RAG over a plain LLM to make every answer source-traceable: responses cite the specific openFDA drug label or MedlinePlus guideline they came from, making hallucination structurally constrained.
  • Designed safety-first architecture: emergency queries (chest pain, self-harm, overdose) bypass RAG entirely and return crisis guidance before any AI processing begins.
  • Instrumented a full Mixpanel funnel (Page View → Category → Message → Response); 28.57% drop-off at landing drove the decision to add suggested starter questions and a clearer CTA.
  • Built and ran a 12-test automated eval suite — initial 7/12 score exposed missing safety patterns; fixed before launch and shipped at 12/12 across retrieval quality, grounding, safety, and hallucination resistance.

12/12 eval suite · Safety-first RAG · Shipped in 4 days · $0 infra cost

askDr.ai PRD — Product Requirements Document
AI ProductPRD · v1.0

askDr.ai — Product Requirements Document

Full PRD for a RAG-powered health information assistant — from problem statement and user personas through P0/P1 requirements, safety & compliance rules, success metrics, data architecture, 4-phase release plan, and risk register.

  • Defined three user pain points (hallucinating AI, information overload, no safety net) and two primary personas — the Informed Patient and the Caregiver — with explicit anti-personas to keep scope tight.
  • Specified P0 requirements enforcing RAG grounding, a pre-RAG emergency screen, no-diagnosis policy, and mandatory citations on every response as non-negotiable trust constraints.
  • Set five success metrics with targets: grounding rate >70%, safety pass rate 100%, engagement >3 messages/session, funnel conversion >30%, eval score 12/12.
  • Documented a 4-phase release plan (Medicine RAG → All Categories → Vision + Streaming → Analytics + Eval) with clear ship criteria per phase and a risk register covering critical, high, and medium risks.

Shipped · All P0 requirements delivered · 12/12 eval · Live at ask-dr-ai.vercel.app

Phone showing the WhatsApp app listing
StrategySWOT deck

WhatsApp SWOT analysis and Smart Priority Inbox strategy

Analyzed WhatsApp's strengths, weaknesses, opportunities, and threats, then proposed AI-first usability improvements to reduce message overload.

  • Identified message overload, limited search, and chaotic groups as core usability gaps.
  • Recommended AI chat summarization, smart priority inbox, and context-based notifications.
  • Defined metrics like meaningful conversations, time to find, response rate, and notification fatigue.

Expected outcome: 20% drop in notification fatigue score over one quarter

Cvent website screenshot showing CventIQ and Cvent Sidekick
TeardownProduct analysis

Cvent product teardown and enterprise event SaaS analysis

Deep-dived into Cvent's event management platform, pricing model, user personas, activation friction, AI strategy, and enterprise event workflows.

  • Mapped the end-to-end event manager journey across onboarding, registration, go-live, onsite, and analytics.
  • Identified friction in 3-step publishing, module complexity, email tooling, pricing opacity, and India-market gaps.
  • Prioritized fixes like Smart Publish, event-type onboarding, transparent pricing, and CventIQ opportunities.

Target: Cut time-to-first-event under 30 min for new enterprise users

NUA period care products arranged on a coral background
FemtechOnboarding

NUA onboarding case study and subscription conversion strategy

Studied NUA's app onboarding, period tracker activation, subscription discovery, loyalty loop, and marketplace-to-app retention gap.

  • Found friction in the 10+ question plan quiz, empty tracker state, spend-only loyalty, and buried subscription CTA.
  • Mapped impact to MRR, subscription conversion, tracker activation, Comfort Club progression, and pause/cancel rates.
  • Recommended surfacing subscription earlier, progressive onboarding, engagement-based rewards, and symptom-led discovery.

Expected outcome: +12% subscription conversion within 2 sprints

Live BuildJob Tracker · Web App

Job Application Tracker — stay on top of every opportunity

A focused web app to track job applications end-to-end — add roles, log status updates, set follow-up reminders, and see your pipeline at a glance.

  • Built to solve a real personal pain point: losing track of applications across dozens of companies.
  • Clean dashboard showing pipeline stage (Applied → Interview → Offer → Rejected) per application.
  • Live and free to use — no setup, just sign in and start tracking.

Live product · Try it at job-tracker-nu-five.vercel.app

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